sigh...downloaded first part but won't run...i am bitter...

i downloaded the first part (galciv 1.01)

159MB, 410 files, 9 folders after it extracted itself. it asked me if i wanted to start the game, but i said no so i could shut down stuff in the background. when i went to the start menu and selected galciv to play, the startup screen showed up: a starbase with the title. unfortunately no buttons for me to click appeared. all i saw was the starbase with the greyish white background on the right(the one with the human emblem embossed) where the buttons probably go.

after i moved my mouse around and clicked randomly trying to get something to happen, my computer started screeching using its internal speaker everytime i moved my optical mouse. i couldn't ctrl-alt-del out, nor alt-tab, nor ctrl-esc.

after doing a hard reboot i tried to play again and the same thing happened.

i have a dell 600mhz
tnt2 nvidia
512mb ram
stardockcentralrc1.exe was the stardock i used
(.99c, 145 build 2)d/l over a comcast cable modem.

i had not downloaded the multimedia yet. i assumed i could play it without the multimedia because it asked me whether i wanted to play as soon as it was done self extracting.

i want to express my bitterness so here goes- next time i am going to just buy from a store. my cd won't arrive for a few days, i am not sure if my d/l was screwed up, and i don't know if d/ling the multimedia is a good idea since the actual game doesn't work right now. had i bought it tomorrow(er, today) i would have had more sleep since i stayed up late for this, probably would be playing sooner, and been freer to do stuff since i could leave my computer alone instead of checking every 15 minutes to make sure my connection was ok.

i tried to d/l instead of buy since all this stuff seemed relatively easy. but since i ran into troubles i wonder if i did anything horrifically wrong.

for example, i told stardock central to d/l the mutli media and while it was doing that i decided to play a few minutes of galciv to test her out. was that wrong?

since i am writing this at 2:13am i hope i don't sound like a mean incoherent drunk...goodnight
414 views 13 replies
Reply #1 Top
in the galciv-directory you should have a debug.err-file
If you post it here Im sure someone can analyze it and figure out what went wrong.
Reply #2 Top
thanks for the info fredrik, not to mention the freakishly fast response ;)

debug.err

Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 1234dc
Debug Message: Added fonts: VerdanaWhite11 VerdanaWhite12B VerdanaYellow11 VerdanaLtBlue11 VerdanaGreen11
Debug Message: Added fonts: VerdanaRed11 VerdanaRed12 VerdanaYellow12 VerdanaOrange12 VerdanaLtBlue12
Debug Message: Added fonts: VerdanaDkBlue12 VerdanaLtBlue12B Verdana00Race11 Verdana01Race11 Verdana02Race11
Debug Message: Added fonts: Verdana03Race11 Verdana04Race11 Verdana05Race11 Verdana00Race12B Verdana01Race12B
Debug Message: Added fonts: Verdana02Race12B Verdana03Race12B Verdana04Race12B Verdana05Race12B VerdanaOrange12B
Debug Message: Added fonts: font2 font1 Comic10 Comic12 Comic12B
Debug Message: Added fonts: Comic14 Comic14B Comic16 Comic16B Comic18
Debug Message: Added fonts: Comic18B Celtic14 Celtic12 Celtic10 Basker14
Debug Message: Added fonts: Basker16 BabylonBlue11B BabylonBlue11 BabylonBlue10B ArialGreenB10
Debug Message: Added fonts: ArialYellowB12 ArialLtBlueB12 ArialDkBlueB12 ArialGreenB12 ArialRedB12
Debug Message: Added fonts: ArialWhite12B ArialWhite14 ArialWhite16 ArialOrange12B ArialLtBlue12B
Debug Message: Added fonts: ArialLtBlue14 ArialGreen14 ArialRed14 ArialYellow14 ArialGreen16
Debug Message: Added fonts: ArialYellow16 Arial02Race16 Arial13B Arial16B2 Arial10
Debug Message: Added fonts: Arial12 Arial12B Arial14 Arial14B Arial16
Debug Message: Added fonts: Arial16B Arial18 Arial18B GaraWGold11B GaraBW14B
Debug Message: Added fonts: GaraW11B
Debug Message: Initializing sound card.
Debug Message: No Music\*.mp3 files in current directory.
Debug Message: No Event Music\*.mp3 files in current directory.
Debug Message: Game Initialization completed.
Debug Message: Creating cutscene window.
Debug Message: Creating soundtrack handler.
Debug Message: Creating movie handler.
Debug Message: Initialize Game Options.
Debug Message: Create setup screens.
Debug Message: MWinEditFields::Create - Unable to find sprite sizing graphic for NameInputBG
Debug Message: Creating opening menu.
Debug Message: MemMan: Unable to find pointer in GetBlockInfo. Memory system: DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 579.
Debug Message: MemMan: Trying to free memory that has not been allocated. Memory System DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 361.
Debug Message: Creating player setup screen.
Debug Message: MWinEditFields::Create - Unable to find scroll bar sizing graphic for PolPartyLB
Debug Message: Creating race setup screen.
Debug Message: Initialize Tilemaps
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Begin playing intro movie.
Reply #3 Top
That is a definite bummer to hear. Can you email me your debug.err file? Maybe I can find out what happened.
Reply #4 Top
Ok, I know the cause.

It was about to play open door animation. During the beta, we found that older nvidia drivers had problems with Bink.

Grab the newest Detonator drivers that support the TNT 2. Also, one other thing, I doubt this is the case but make sure you're not running a debug version of DirectX 8 as that has known problems as well.

But mainly, make sure you have the latest DirectX.

That said, it is possible that the multimedia will solve this and I say that because we've found in the past that the DirectX issue with Bink and older nVidia cards/drivers is a timing one. That when the intro movies and such are in, all works fine.

My suggestion to you, since it's already 2:30am is to put the multimedia on for downloading, then tomorrow or whenever give it a shot.

If you're still having trouble, I can have the office fed ex you the CD so that you don't have to wait and can go directly from that without having to mess around with downloading.

Email me at [email protected] if you need anything, I'm going to be heading out since I've been up since very early yesterday and I won't be in right away tomorrow.
Reply #5 Top
hey, cool!

thanks for the info. now that i got some sleep into me and you responded, i am no longer bitter :)

currently at 84% on multimedia...
Reply #6 Top
Cool. Yea, if you have any problems, just email me at [email protected]. I have to go out for a bit (I'm at home right now) to take care of some stuff and then i"ll be into the office. At that point my "powers" grow and I can help you more. ;)
Reply #7 Top
stuck on first frame of intro...

Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 1234dc
Debug Message: Added fonts: VerdanaWhite11 VerdanaWhite12B VerdanaYellow11 VerdanaLtBlue11 VerdanaGreen11
Debug Message: Added fonts: VerdanaRed11 VerdanaRed12 VerdanaYellow12 VerdanaOrange12 VerdanaLtBlue12
Debug Message: Added fonts: VerdanaDkBlue12 VerdanaLtBlue12B Verdana00Race11 Verdana01Race11 Verdana02Race11
Debug Message: Added fonts: Verdana03Race11 Verdana04Race11 Verdana05Race11 Verdana00Race12B Verdana01Race12B
Debug Message: Added fonts: Verdana02Race12B Verdana03Race12B Verdana04Race12B Verdana05Race12B VerdanaOrange12B
Debug Message: Added fonts: font2 font1 Comic10 Comic12 Comic12B
Debug Message: Added fonts: Comic14 Comic14B Comic16 Comic16B Comic18
Debug Message: Added fonts: Comic18B Celtic14 Celtic12 Celtic10 Basker14
Debug Message: Added fonts: Basker16 BabylonBlue11B BabylonBlue11 BabylonBlue10B ArialGreenB10
Debug Message: Added fonts: ArialYellowB12 ArialLtBlueB12 ArialDkBlueB12 ArialGreenB12 ArialRedB12
Debug Message: Added fonts: ArialWhite12B ArialWhite14 ArialWhite16 ArialOrange12B ArialLtBlue12B
Debug Message: Added fonts: ArialLtBlue14 ArialGreen14 ArialRed14 ArialYellow14 ArialGreen16
Debug Message: Added fonts: ArialYellow16 Arial02Race16 Arial13B Arial16B2 Arial10
Debug Message: Added fonts: Arial12 Arial12B Arial14 Arial14B Arial16
Debug Message: Added fonts: Arial16B Arial18 Arial18B GaraWGold11B GaraBW14B
Debug Message: Added fonts: GaraW11B
Debug Message: Initializing sound card.
Debug Message: Game Initialization completed.
Debug Message: Creating cutscene window.
Debug Message: Creating soundtrack handler.
Debug Message: Creating movie handler.
Debug Message: Initialize Game Options.
Debug Message: Create setup screens.
Debug Message: MWinEditFields::Create - Unable to find sprite sizing graphic for NameInputBG
Debug Message: Creating opening menu.
Debug Message: MemMan: Unable to find pointer in GetBlockInfo. Memory system: DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 579.
Debug Message: MemMan: Trying to free memory that has not been allocated. Memory System DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 361.
Debug Message: Creating player setup screen.
Debug Message: MWinEditFields::Create - Unable to find scroll bar sizing graphic for PolPartyLB
Debug Message: Creating race setup screen.
Debug Message: Initialize Tilemaps
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Begin playing intro movie.
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Reply #8 Top
Russell, I'm not sure. Let me put you in touch with Cari, email [email protected]
Reply #9 Top
(Cari is in charge of the bink integration).
Reply #10 Top
hey, thanks for the email. madice was helping me in the chat room and i just posted the err log here for convenience. i'll email cari now.

Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 1234dc
Debug Message: Added fonts: VerdanaWhite11 VerdanaWhite12B VerdanaYellow11 VerdanaLtBlue11 VerdanaGreen11
Debug Message: Added fonts: VerdanaRed11 VerdanaRed12 VerdanaYellow12 VerdanaOrange12 VerdanaLtBlue12
Debug Message: Added fonts: VerdanaDkBlue12 VerdanaLtBlue12B Verdana00Race11 Verdana01Race11 Verdana02Race11
Debug Message: Added fonts: Verdana03Race11 Verdana04Race11 Verdana05Race11 Verdana00Race12B Verdana01Race12B
Debug Message: Added fonts: Verdana02Race12B Verdana03Race12B Verdana04Race12B Verdana05Race12B VerdanaOrange12B
Debug Message: Added fonts: font2 font1 Comic10 Comic12 Comic12B
Debug Message: Added fonts: Comic14 Comic14B Comic16 Comic16B Comic18
Debug Message: Added fonts: Comic18B Celtic14 Celtic12 Celtic10 Basker14
Debug Message: Added fonts: Basker16 BabylonBlue11B BabylonBlue11 BabylonBlue10B ArialGreenB10
Debug Message: Added fonts: ArialYellowB12 ArialLtBlueB12 ArialDkBlueB12 ArialGreenB12 ArialRedB12
Debug Message: Added fonts: ArialWhite12B ArialWhite14 ArialWhite16 ArialOrange12B ArialLtBlue12B
Debug Message: Added fonts: ArialLtBlue14 ArialGreen14 ArialRed14 ArialYellow14 ArialGreen16
Debug Message: Added fonts: ArialYellow16 Arial02Race16 Arial13B Arial16B2 Arial10
Debug Message: Added fonts: Arial12 Arial12B Arial14 Arial14B Arial16
Debug Message: Added fonts: Arial16B Arial18 Arial18B GaraWGold11B GaraBW14B
Debug Message: Added fonts: GaraW11B
Debug Message: Initializing sound card.
Debug Message: Game Initialization completed.
Debug Message: Creating cutscene window.
Debug Message: Creating soundtrack handler.
Debug Message: Creating movie handler.
Debug Message: Initialize Game Options.
Debug Message: Create setup screens.
Debug Message: MWinEditFields::Create - Unable to find sprite sizing graphic for NameInputBG
Debug Message: Creating opening menu.
Debug Message: MemMan: Unable to find pointer in GetBlockInfo. Memory system: DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 579.
Debug Message: MemMan: Trying to free memory that has not been allocated. Memory System DataMan
ASSERT ERROR in file G:\PROJECTS\pear\SOURCE\MEMMAN.CPP at line 361.
Debug Message: Creating player setup screen.
Debug Message: MWinEditFields::Create - Unable to find scroll bar sizing graphic for PolPartyLB
Debug Message: Creating race setup screen.
Debug Message: Initialize Tilemaps
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Begin playing intro movie.
Debug Message: Preparing to change display settings.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Reply #11 Top
YAY fixed!

after the last tip from madice (updating quicktime) i noticed the first one second of the video worked. then i remembered i was using another program yesterday to record some sounds. it required me to use IT to play audio while it recorded. so when i went to multimedia in control panel, i saw i forgot to return it to the default audio device to play sound.

now i got to the menu screen! thanks for all your help!
Reply #12 Top
Hi Russell,

I'm sorry to tell you that this is a problem I had with the Beta in September and still have with the released version. I don't think the CD would help and don't think you messed anything up with your d/l. You can try moving the *.bik files out of /Setup and make certain that ThreadedInitialLoading = 0 in prefs.ini At least that will keep your machine from locking up.

Joe
Reply #13 Top
Ohhhhhh. Okay.

Hey, thanks a ton for reporting that though. If someone else runs ito it, we can more easily help them.

BTW, speaking of Madice, interesting trivia fact: MadIce is a game developer too. He was one of the lead developers on a PC game called Hooligans.

http://www.gamingexcellence.com/pc/news/020604/002.shtml

One of the cool things about our chat channel is that some of our regulars have some pretty impressive backgrounds.