game crash on start up

June 23, 2017 7:58 PM from

So i have a gtx 1060 a i5-6600k 8gs ddr3 and as soon as i launch my game it crashes my pc

11,171 views 3 replies

Reply #1 July 10, 2017 1:46 PM from

Stardock Forums Top

1.) Check to make sure you have a large enough power supply (i.e. make sure you are not over drawing power)
2.) Check to see if your ram, cpu, gpu, are all fully seated. Re-seat them to make sure.
3.) Make sure your system is as dust free as possible.
4.) double check all power and data cables are securely connected to their devices.
5.) disconnect ALL peripherals EXCEPT keyboard and mouse, and see if the issue persists.
6.) verify game cache.

7.) defrag game drive if NOT on SSD
8.) double and triple check to make sure you are not having overheating issues.

9.) maybe upgrade the amount of ram you have installed, from 8 to 16GB....

Just a few thing to check to make sure it's not a hardware related issue...

Reply #2 July 10, 2017 6:05 PM from

AshesoftheSingularity Forums Top

Also check out the troubleshooting page:

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting

Reply #3 July 14, 2017 8:15 AM from

AshesoftheSingularity Forums Top

Please contact support so we can get more information.

https://esupport.stardock.com/index.php?/Tickets/Submit

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