Droid5150, I deleted your last post. Profanity is not acceptable. This site is here to support customers, but is not necessary to play the game nor is it an entitlement by the retail copy. (That is why it is provided by the developer "Stardock" and not the publisher, which is "Strategy First")
Where have you been emailing? There are absolutely *no* emails from you received by [email protected] *or* [email protected]. If you were to email support, you will get an automated reply (which we would also have record of) that says that your email will not be responded to if the answer is in the auto reply, and then gives instructions on how to contact support if you are still having issues and have not received a reply.
Your serial number is also not registered in our customer database, so you have either made a typo somewhere, or you have not updated your game.
Have you read the metaverse help? It's located at: http://www.galciv.com/encyclopedia.asp?action=showpage&page=http://www.galciv.com/metaverse_rules.htm
Also, I am not sure exactly what your issue is as you submitted a game yesterday....:notsure: