dianexp2

Reply to registered user (renewal) in WinCustomize Talk WinCustomize Forums

not sure. can u please send me the direct link to the ticket and the ticket number? i don't have it anymore.

Reply to registered user (renewal) in WinCustomize Talk WinCustomize Forums

update please!

Reply to registered user (renewal) in WinCustomize Talk WinCustomize Forums

Did you will already forward?

Reply to registered user (renewal) in WinCustomize Talk WinCustomize Forums

Well, I finally got a reply from support on March 15. In a video he told me about in-private browsing. So I tried logging into my account with Microsoft Edge but that didn't work. I then sent him this reply: "I opened an in-private window in Ms Edge but after logging in, my profile showed: Downloads remaining: 1 and User Level: Member instead of User Level: Subscriber and Downloads: Unlimited ". He stoppe

Reply to registered user (renewal) in WinCustomize Talk Stardock Forums

thanks guys for the help. [e digicons]B)[/e] i'll keep checkin

Reply to registered user (renewal) in WinCustomize Talk Stardock Forums

where do I find the response to my ticket? will it go to my private messages inbox? will they send it to my email? if I was supposed to receive a ticket number, I didn't get one.

Reply to registered user (renewal) in WinCustomize Talk WinCustomize Forums

done. now whats the average wait time? can you tell me where I am on the queue? I don't want to wait too long.

Reply to registered user (renewal) in WinCustomize Talk Stardock Forums

I clicked My Downloads from the drop-down menu under my avatar and the opening page just says "no registrations found".

Reply to registered user (renewal) in WinCustomize Talk Stardock Forums

I also purchased deskscapes 10 awhile back and 11 yesterday but there's no record of any of them.

Reply to registered user (renewal) in WinCustomize Talk Stardock Forums

I checked with paypal and the payment did go through. There was an error showing My order history. Just says "sorry, there was an error" and to contact support.

Reply to registered user (renewal) in WinCustomize Talk WinCustomize Forums

Do you mean my profile page? On the wincustomize page it only shows member level, member since, last seen, and member number but nothing about renewal. On the stardock page , my account/profile shows only customer information. No mention of renewal status.

registered user (renewal) in WinCustomize Talk WinCustomize Forums

I renewed my subscription 1 day ago and tried to download a screensaver. but I still get the error " you are currently at your download limit". When will I be able to start unlimited downloading again? I used so many different browsers and even the browser on my phone, logged in and out and in again but still the same error. What to do?