Still waiting on a response from support Even borrowed a friends CD copy and tried to update with my serial, won't work says I'm using a standalone key? Anywho...if anyone could take a peek at my ticket and maybe nudge things along I'd greatly appreciate it. DMQ-548782
mirakku
I was just hoping to maybe speed things along - Seems like an eternity since I ordered last night and submitted the ticket. Also, when I login to the help desk I cannot see my ticket under the 'view tickets' list for some strange reason....Assuming it has to do with some strange permissions you guys have setup in Kayako. Regards.
I bought the game last night from the store, got the Gold Edition with the expansion and registered it to the proper email address - However, when I setup the account with Stardock it doesn't list GC2 as one of my purchased games and attempting to enter the serial number provided says that's the wrong email address. I went over my order email again and I used the right email address, a little confused as to what's up. I have submitted a support ticket (FGU-630168) and would ver