DJ Saphire

Reply to Still waiting for a reply from Stardock Support Team in WindowBlinds Stardock Forums

To bring this case to an end, this will be my last post. I think because of this thread the "Stardock Support" has react. They have send me a working archive of "Windows Blinds 6" which I installed without any problems. So why could this not happen directly? Why this answer that I have to wait, they are working on it? @ ShelbyGT You have completely misunderstood me. I spend much money for "Stardock Software" for several years. But now my working base is Mac and OSX means no St

Reply to Still waiting for a reply from Stardock Support Team in WindowBlinds Stardock Forums

[quote who="ShelbyGT_The_Car" reply="12" id="2561846"]Why is it I never have this kind of problem? [/quote] It is because of you renew your license and get all the new stuff Stardock offers. But when you do not want it anymore you must renew it or you do not have a chance to get anything to work again. In one of my earlier support tasks with Stardock, I told them I have the same problem like I have now with Icon Packager 4 - Support Ticket <span class="smal

Reply to Still waiting for a reply from Stardock Support Team in WindowBlinds Stardock Forums

[quote who="Jafo" reply="9" id="2561639"] I find that the customer is typically ill-informed and mostly naive, hence their seeking out the services of an industry/design professional. As for Stardock/Support the response to this problem was given as listed in #1. Anything subsequent is a vain attempt at logical practicality and a request for patience for a possible resolution.[/quote] I am not naive, I am working in IT Buisiness for more than

Reply to Still waiting for a reply from Stardock Support Team in WindowBlinds Stardock Forums

Thank you DaveBax, I refer 100% with your words [e digicons]:thumbsup:[/e] @ Jafo I do not want to wait and I waited now for more than four days. I wanna install my software which I have paid for with a normal installer and not something like Impulse. If there is no other way to install, it has to work without any issues!! Saphire

Reply to Still waiting for a reply from Stardock Support Team in WindowBlinds Stardock Forums

[quote who="Jafo" reply="2" id="2561569"] That will mean if you failed to retain a backup of your own purchased software you will have to be patient for possible assistance from the people 'working to resolve the issue'. [/quote] I got an impulse archiv as a backup, but it didn't work!! So no way for me to install my software anymore, which I paid for!! And it is surely the problem from Stardock when an archive from may last year first works and now no

Reply to Still waiting for a reply from Stardock Support Team in WindowBlinds Stardock Forums

Hi there, I can't believe my eyes. This is the answer I received from "Stardock Support": Hello, This is a known issue currently with our archives that were made under the now non-existent Object Desktop Basic. The Impulse development team is working on resolving this issue to allow archives to again be restored. At this time there is no workaround for this issue. Is this the way to treat l

Still waiting for a reply from Stardock Support Team in WindowBlinds Stardock Forums

Hi there, as I wrote on monday I got problems with restoring my excisting window blinds license. This thread was in case of database crash deleted. So here is again what I wrote to them: Hi there, I have a license for "Object Desktop Ultimate" which expired last year in february. Because of that you send me an archive with the versions that worked with my account. Today I re-installed WinXP and wanted to re-install Window

Reply to Waiting for my offline activation :-( in ObjectDock WinCustomize Forums

Travis from the Stardock Support Team has fixed this problem. Thanks again for your help Travis, this thread can now be closed [e digicons]:grin:[/e] Greetings Saphire

Waiting for my offline activation :-( in ObjectDock Stardock Forums

Yesterday I began to install my offline working pc. After I installed "Object Dock", I choosed "Offline Activation" and filled out the requested e-mail. I send it to the shown e-mail address, but nothing happens since today :-( Is there anything wrong with my activation? Greetings Saphire

Reply to Account information expires??? in Stardock Support General Stardock Forums

Hi MeliBee, this problem is now solved by the support team of Stardock (thank you Travis [e digicons]:grin:[/e] ). It was a missplaced serial in Window Blinds 6 and DeskScapes which I managed to remove now with "Impulse". Now everything is updating and working fine again. But I have another question about the themes of "MyColors", here is the post for this problem: https://forums.stardock.com/328108 If you have a suggestion for this please let me know.</p

Reply to Offline installation of free user themes?? in MyColors Stardock Forums

Sorry this was a little to soon. I managed to archive the themes via Impulse, but there is a question that exist on: Is there a chance to install "MyColours" and the themes offline. About the themes I think it will work with "Impulse", but now about the registration of "MyColors"? I would like to install on a pc which has not internet connection and no chance to establish one. Thanks again for your replies ;-) Greetings Saphire

Reply to Offline installation of free user themes?? in MyColors Stardock Forums

I managed to find it myself. This thread can be closed :-) Greetings Saphire

Reply to Account information expires??? in Stardock Support General Stardock Forums

Hi Seabass, I am now in contact with Travis G but here is also my ticket number for you to follow up: #HQC-716606 It seems to be a bigger problem :-( Thanks again for your help :-) Greetings Saphire

Offline installation of free user themes?? in MyColors Stardock Forums

Hi there, I'm really impressed about the look of some of the MyColours themes, and want install one of them on my working pc which has no internet connection. So is there any way for an offline installation? P.e. the free themes for registrated users "Gloss Burgundy" and "Halloween" installed perfectly on my pc with internet connection but I didn't find a download package to install them offline :-( Any help is appreciated Greetings Saphire

Reply to Account information expires??? in Stardock Support General Stardock Forums

Thank you Seabass [e digicons]:thumbsup:[/e] The support team got mail now [e digicons]:grin:[/e] Greetings Saphire

Account information expires??? in Stardock Support General Stardock Forums

Hi there, I bought object desktop on the 10th of february this year. Today I reinstalled my machine and also reinstalled stardock central. But when I now wanted to register my object dektop serial this message appears: Your account information has expired, do you want to renew it? I thought that I have bought updates for one year or am I wrong? The curiosity is that I can install window blinds 6 and premium skins but don't know if these are now demo versions. C